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FAQ
Returns and warranties
Order
Cancellations
Shipping
Payment
Invoice
Payment Methods
Returns and warranties
Growatt
Wallbox
Trina Solar
Alfen
Sungrow
Fox ESS
Technical Support
Growatt
SolarEdge
Charge Amps
Alfen
SMA
My Account
Returns and warranties
Where can I find manuals and datasheets?
Do you repair the defective product or do I have to send it back?
When and how do I request an RMA/return request
What is the status of my return shipment?
My order has arrived damaged, what should I do?
Growatt
How can I claim warranty on my Growatt product?
Where can I find the Growatt Installer Code?
What should I do if Growatt doesn’t respond to my warranty claim within 5 working days?
Wallbox
How can I claim warranty on my Wallbox product?
How can I return my Wallbox product?
Trina Solar
How can I claim warranty on my Trina Solar product?
Alfen
How can I claim warranty on my Alfen product?
Sungrow
How can I claim warranty on my Sungrow product?
Fox ESS
How can I claim warranty on my Fox ESS product?
