What are the conditions for returning a Growatt product?

Product Condition: The product must be new, unused, and in its original packaging.
Return Materials Authorization (RMA) Number: An RMA number is required to return the product. You will receive this number from Growatt customer service upon approval of your request.
Warranty Period: Ensure your product is within the warranty period. Growatt products typically come with a standard 5-year warranty from the date of installation.
Proof of Purchase: Keep your original purchase invoice and installation records, as you may need them for the return process.
Reason for Return: The product must be defective or not functioning properly to qualify for a return.

To return a Growatt product, the following conditions must be met: