When is it possible to request an RMA/return request and how does it work.
When is an RMA possible?
Because we are a B2B wholesaler, RMAs/return requests are only granted in exceptional cases. Please clearly justify the reason for your RMA request.- An RMA request can be submitted up to a maximum of 5 working days after delivery.
- Upon receipt of an RMA request, the request will be reviewed.
How do I request an RMA?
To submit an RMA request, please complete the following form.
Make sure the following conditions are met:
- Make sure the products are unused.
- Check that the packaging is unopened.
- No writing, additional stickers or markings are visible on the packaging.