What are the delivery terms and conditions?

To ensure smooth delivery of your goods, we adhere to the following delivery conditions.

Delivery Window
Deliveries take place on weekdays between 8:00 a.m. and 5:00 p.m. (local time).


Address & Receipt

Your order will be delivered to the address specified at checkout. A person authorised to receive the goods must be present to sign upon delivery.


Site Access

The unloading location must be accessible to trucks up to 15 metres in length, 4.5 metres in height, and 35 tonnes in weight. Please contact us in advance if in doubt.


Unloading

Delivery is to the first threshold at ground level.

Note: pallet trucks cannot operate on gravel, grass, thresholds, or unpaved surfaces.


Groupage Unloading Specifications:

  • Max. dimensions per pallet: 240 × 180 × 220 cm
  • Max. weight per pallet: 1,500 kg
  • Max. weight for tail lift: 1,000 kg per pallet

Are you unable to meet the above conditions?
Then choose our “Targo-on-site” option. This gives you a customized delivery that seamlessly matches your needs and situation.