What happens when a product reaches End of Life (EOL)?

When a product reaches End of Life (EOL) status, official support from the manufacturer ceases. This introduces the following operational consequences:

• No further software updates: no new updates will be released. Consequently, the device may lose compatibility with new technologies or become vulnerable to security risks.
• No spare parts: in the event of a fault, original spare parts are typically no longer available, making repairs impossible.
• Limited service: technical support and customer service from the manufacturer are minimal or completely discontinued.

What can you do if your Growatt product is EOL?

• Continue using the product: the installation can remain operational as long as it functions correctly. However, take note of the risks outlined above.
• Upgrade to a new model: opt for a current product that receives active support. This ensures access to the latest features, security patches and full service support.

Technical support contact details

For enquiries contact service.nl@growatt.com.

What to do next?

To request advice on a suitable replacement product for the system or check current stock availability, please contact our customer service team.

Helpful links

• Growatt support page
• Growatt warranty
• Growatt FAQ
• Growatt training
• Growatt downloads