Will I receive a Track & Trace code after my order?
Track & Trace and delivery of your order
Yes, as soon as your order is ready for dispatch, you will automatically receive a Track & Trace code or a delivery notification. The way we inform you depends on the type of delivery:
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Groupage deliveries (up to 4,000 kg): You will receive an email with a tracking link. This allows you to easily follow the shipment from the moment of collection until delivery.
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Targo on-site: Did you choose Targo on-site? We will contact you personally in advance to schedule a specific delivery appointment.
On the morning of the delivery, we will send you an SMS or email confirming that the order is on its way. Please note: no specific time slot is mentioned in this message.
Would you like to know the status of your shipment in the meantime? Feel free to contact our customer service.