Order confirmation
There can be several reasons why you haven’t received an order confirmation from ESTG yet. Below are some common causes and what you can do:
- Check your spam/junk email: Sometimes confirmation emails can end up in your spam or junk folder. Be sure to check these folders in your email account.
- Incorrect email address: It’s possible that the email address entered during the ordering process was incorrect. Double-check that the email address provided is accurate.
- Processing delay: Occasionally, processing your order might take a bit longer, especially during busy periods. Please wait a few hours and check your email again.
- Technical issues: There may be technical issues in ESTG’s system. In that case, we advise you to contact customer service.
What to do?
Contact customer service: If you still haven’t received a confirmation after following the steps above, please contact our customer service. Make sure to mention your order number and the date of your order for quicker assistance.