Technical Support for SMA
Do you have a technical issue or a question about your SMA inverter? Check the options below to get the support you need:
SMA Service Line
For assistance with installation, maintenance or error messages, please call:
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Belgium: +32 15 28 67 30
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Netherlands: +31 30 2492 000
Be ready to provide the following information during your call:
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Device type
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Serial number
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Firmware version
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Any error codes or messages
SMA Online Service Center
Visit my.sma-service.com to:
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Submit a service request
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Track the status of your case
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Request replacement parts
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Generate Grid Guard and PUK codes
You’ll need an account to access the portal.
Additional support
Still need help or have further questions? Feel free to contact our customer service team, we’re happy to assist you.
Helpful links