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FAQ
Returns and warranties
Returns and warranties
Where can I find manuals and datasheets?
Do you repair the defective product or do I have to send it back?
When and how do I request an RMA/return request
What is the status of my return shipment?
My order has arrived damaged, what should I do?
Growatt
How can I claim warranty on my Growatt product?
Where can I find the Growatt Installer Code?
What should I do if Growatt doesn’t respond to my warranty claim within 5 working days?
Wallbox
How can I claim warranty on my Wallbox product?
How can I return my Wallbox product?
Trina Solar
How can I claim warranty on my Trina Solar product?
Alfen
How can I claim warranty on my Alfen product?
Sungrow
How can I claim warranty on my Sungrow product?
Fox ESS
How can I claim warranty on my Fox ESS product?
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