Track & Trace
Yes, as soon as your order is ready for shipment, you’ll automatically receive a Track & Trace link or a delivery notification. You’ll be notified differently depending on the type of delivery:
-
For groupage deliveries (up to 2,500 kg), you’ll receive an email with a tracking link. This allows you to track your shipment from pickup to delivery.
-
For LTL or FTL deliveries (larger orders), we’ll contact you in advance to schedule a delivery appointment.
-
On the morning of delivery, we’ll send an SMS or email to confirm that your order is on its way. Please note: this message does not include a specific time slot.
Would you like to check the status of your order in the meantime? Feel free to contact our customer service.